How do I cancel my free trial or membership?

Because we desire to serve our customers in the best possible way, we offer a free 14-day trial.
This gives users an opportunity to explore our offerings and see if Ministry Pass is a right fit for
them. During the initial sign-up process, customers agree to the terms of service, which includes
a 12-month subscription commitment if they do not cancel their trial.

To cancel an account during the free trial period, please email, or
send us a message through the customer support chat feature on our website.

If you have fulfilled your 12-month commitment, you are free to cancel any time after that. You
can contact our support team at, send a message through the
customer support chat feature on the website, or by submit a request by clicking the link below.

Please see the 12-month stipulation that must be initialed when signing up for the free 14-day


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