How to Cancel a Subscription
All Ministry Pass subscriptions are one-year commitments for your first year, paid either annually or monthly, unless you cancel during a free trial period.
When a guest signs up to start a subscription, or begin a free trial, they are asked to acknowledge this commitment before they can access our library and begin the subscription. You cannot start without affirming this commitment.
This is because we offer unlimited access to our library and all our resources (including web services, if your plan includes it) during your membership. There are no delays, limits, or barriers to getting any type of resources that you need, on-demand. This commitment helps us offer the most value, at the lowest prices, to maximize our support of churches across the globe.
Ministry Pass is not a non-profit that can receive donations or offerings—we rely solely on the faithful support of our members to enable our work. Our team consists almost entirely of pastors and former pastors, who understand the needs of ministry and are dedicated to helping local churches thrive.
Canceling during a free trial period
You can cancel anytime during your free trial period. Simply go to account.ministrypass.com (or the icon in the top right hand corner if you are already logged in). Then click the "Cancel Trial Now" button. (NOTE: when a free trial has ended this button is removed)
Canceling after the trial, within the first 12 months
As mentioned above, subscriptions are a one-year commitment that each guest agrees to honor in order to access our resources. Members within their first 12 months of subscribing are not eligible to cancel their subscription. Please contact us at [email protected] if you need any assistance.
Canceling after one year of membership
Members can cancel anytime after the first year (12 months from sign up), though many thousands of pastors and churches have chosen to continue for multiple years of membership. You can submit your cancel request at this link.
If you are experiencing financial hardship, need help finding resources, or need other forms of support with your membership please contact our team at [email protected] or call 713-335-8138.